Although airlines once had a reputation for ‘doing the right thing’ by their customers, service standards have dropped dramatically in recent years, as businesses try to strip costs out. Governments have had to step in to enforce a level of care which even budget airlines must stick to. Certain......

INTRODUCTION Alternative Dispute Resolution (ADR) is a collective term used for methods of solving a legal dispute without using the traditional method of going to court. Until recently if you had a legal problem you would have to go to court to get it resolved. However going to court can be expen......

Our complete guide to mis-sold packaged bank account (PBA) claims in the UK looks at everything you need to know to reclaim fees and make a successful claim against your bank for compensation. Claim for Mis-Sold Packaged Bank Accounts If you have paid a monthly fee for your bank account, you mig......