Black Friday - know your online consumer rights

Black Friday - know your online consumer rights

Black Friday and Manic Monday have historically sent millions of shoppers all over the world into a buying frenzy. Have I missed it? What will be on sale? What if I can’t decide on the day? What if something goes wrong? What if I need more time?!

Black friday sale

Here at Unlock the Law we let you know your rights so you can buy with confidence (even though you might still do it in a bit of a frenzy).

Black Friday Deals, UK

UK citizens are amongst the biggest online shoppers– and this year is inevitably going to produce record figures for the amount spent and the number of transactions carried out. Black Friday is in fact a US import linked historically to the manic shopping that followed on from the Thanksgiving holiday – this year it falls on the 27th of November. This day is also anticipated as being the busiest online shopping day ever in the UK. Cyber Monday falls on the 30th of November and Manic Monday on the 7th December – both days having being awarded the accolade of their own title again due to the spike in transactions that have been recorded on those days in recent years. All the major online retailers such as Amazon, John Lewis and Apple will enter into the spirit of the season – and try to attract your money – by offering deals focused around these days. Hopefully this means everyone ends up happy – as long as everything goes well after the click has been made and the payment taken.

Your Rights When Buying on Black Friday, UK

At Unlock the Law we don’t like to think of things not working out but such is life – things can and do go wrong. Purchases often don’t live up to expectations and if that is the case what does that mean for you? Reputable online retailers have excellent returns policies and procedures but for those occasions where matters are not being resolved to your satisfaction it pays to know your rights.So to assist you we have created a guide to distance selling – a quick, informative way to learn the law in this area should you need it …. 

Consumer Rights related resources 

Read our guide on distance selling

Citizens Advice also have a guide to complaining to an ombudsman about consumer issues

Mofre from Unlock The Law - protect purchases with credit cards 

For more information about distance selling, consumer rights or any other legal topic, read our guides, follow us on Twitter or subscribe to our channel.

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